Keep every customer interaction, task, and price update in one connected platform. LinenTech Support CRM is designed for commercial laundries to resolve issues faster, coordinate teams with ease, and maintain accurate customer records. From tickets and tasks to price changes and customer details, you can handle it all in minutes.
You know how it goes; one ticket here, a price update there, a special delivery request in between. Before you know it, things slip, customers get frustrated, and you’re scrambling to catch up. LinenTech Support CRM puts tickets, tasks, customer info, and pricing in one connected dashboard, so nothing gets missed and every customer gets the attention they deserve.
Everything you need to deliver excellent service and run a more efficient laundry business, right at your fingertips.
Tickets: Log and assign customer issues, assign them to the right team member, track progress with statuses and timestamps, and ensure timely resolutions.
Tasks: Create and assign tasks, set deadlines, and track completion; great for handling service requests or internal follow-ups without messy email chains.
Customer Price Increase (CPI): Easily apply percentage-based price increases to selected customers. Set the effective date and get automated reminders, no manual follow-ups required.
Customer Directory: Quickly view, search, and filter your entire customer base. Quickly access contact details, account types, and service history for immediate information.
Bulk Price Update: Update item prices for multiple customers and save time. Instantly apply changes across selected products, departments, or accounts without any repetitive data entry.
Support isn’t just problem-solving, it’s trust-building. Here’s how we help you deliver both:
Customers submit tickets directly through the portal for faster reporting.
Get instant alerts the moment a new ticket is created.
Assign tasks to drivers, supervisors, back-office staff, or even yourself.
Share internal notes & comments for smooth, coordinated teamwork.
Set automated reminders & escalations so nothing gets left unresolved.
Access complete customer histories for context-driven responses.
Send satisfaction surveys after resolution to measure and improve service.
Handle tickets from start to finish in record time with real-time alerts and tracking.
Automated reminders keep every task and update on schedule.
Schedule customer price increases or bulk updates with accuracy and ease.
Keep every note, update, and conversation in a single shared space.
Track customer history and trends to guide better business moves.
Faster, more personalized service keeps customers coming back.
LinenTech Support CRM helps you resolve issues faster, stay on top of updates, control pricing, and keep communication seamless.
Don’t just take our word for it.
Book your demo slot now!
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Unlock valuable insights and take your linen management to the next level!
Enhance transparency and efficiency in your linen operations today!
Enhance collaboration and innovation in the laundry industry!
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